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Overview:
How do you know when you have gotten the best deal? A fair price? Skilled negotiators know the answers to both of those questions. In this negotiation training program, participants will learn how to determine whether they will win or lose before a negotiation even starts; how to spot dirty tricks from a mile away; the essential steps of a skilled negotiation; and more. Through multiple case studies, hands-on activities, and video, participants will practice skills learned throughout this interactive, fast-paced program.
Course Objectives:
- Understanding Types of Negotiation
- Seeing Other Points of View
- Reading Other People
- Defining Your Negotiation Style
- Working with Your Own Negotiation 'Rules' and Beliefs
- Playing the 'Game' of Negotiation
- Negotiation Upwards and Downwards
- Knowing Your Bottom Line
- Knowing What to Give Away
- Dealing with Hidden Agendas
- Making Decisions
- Finessing
- Closing the Deal
Course Outline:
The following outline highlights some of the course’s key learning points around which the course will rally.
- Win-Win, Win-Lose, Lose-Lose: Understanding Negotiation Outcomes
- The Steps of Negotiation Process: From Fact Finding to Autopsy
- The Communication Jungle: Negotiation with Different Types of People
- Negotiating Body Language: How to Read a Person Like a Book
- Beyond the Basics: Deadlocks, Standstills, and Concessions
- Tricks, Traps, and Tactics: What to Be Aware Of
- Setting the Stage: Understanding the When and Where of Negotiation
- Show What You Know: Practice Negotiation and Action Plan
Value-add services
- Training Needs Analysis prior to design and delivery to establish exact requirements for maximum programme value.
- Pre-programme interviews so that our trainers have an understanding of your business needs prior to the programme, leading to heightened results for the individual as well as the company.
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