Overview:
How do you know when you have gotten the best deal? A fair price? Skilled negotiators know the answers to both of those questions. In this negotiation training program, participants will learn how to determine whether they will win or lose before a negotiation even starts; how to spot dirty tricks from a mile away; the essential steps of a skilled negotiation; and more. Through multiple case studies, hands-on activities, and video, participants will practice skills learned throughout this interactive, fast-paced program.
Course Objectives:
Understanding Types of Negotiation
Seeing Other Points of View
Reading Other People
Defining Your Negotiation Style
Working with Your Own Negotiation 'Rules' and Beliefs
Playing the 'Game' of Negotiation
Negotiation Upwards and Downwards
Knowing Your Bottom Line
Knowing What to Give Away
Dealing with Hidden Agendas
Making Decisions
Finessing
Closing the Deal
Course Outline:
The following outline highlights some of the course’s key learning points around which the course will rally.
The Steps of Negotiation Process: From Fact Finding to Autopsy
The Communication Jungle: Negotiation with Different Types of People
Negotiating Body Language: How to Read a Person Like a Book
Beyond the Basics: Deadlocks, Standstills, and Concessions
Tricks, Traps, and Tactics: What to Be Aware Of
Setting the Stage: Understanding the When and Where of Negotiation
Show What You Know: Practice Negotiation and Action Plan
Value-add services
Training Needs Analysis prior to design and delivery to establish exact requirements for maximum programme value.
Pre-programme interviews so that our trainers have an understanding of your business needs prior to the programme, leading to heightened results for the individual as well as the company.
